Stressless Desktop with DaaS: Definition and Features

DaaS stands for Desktop-as-a-Service, a cloud-based service in which virtual desktops and applications are streamed over a network to connected devices. The users can access their virtual desktop via client software or a web browser, regardless of time and location. The simplified DaaS definition could be understood as a desktop on demand solution. The cloud provider hosts virtual desktops and makes them available as required.
The major difference to the virtual desktop infrastructure (VDI): Desktop-as-a-Service is a cloud computing service where a third party manages the entire backend infrastructure. The operation of IT infrastructure and servers is done by the cloud provider and not by the internal IT department. With VDI, the company provides virtual desktops via its own datacentres. Stressless desktop with DaaS is based on a different principle: here, external providers take over the operation of the entire IT infrastructure as well as monitoring and support. The relevant desktop operating systems are run in virtual machines on the server of the cloud provider. All necessary storage and network resources are also located in the cloud. The actually desktop exists in the cloud and is streamed to the end devices – hence the name of this IT service. The DaaS can function both via a private and a public cloud. Note: In contrast to locally installed desktops, the data is not stored on the connected end devices, they remain on the DaaS server.
Desktop-as-a-Service offers you the option of persistent or non-persistent desktops. The first type of virtual desktops can be customised and saved so that the interface has the same appearance every time a user logs in. Persistent desktops require more memory and are therefore more expensive than non-persistent desktops. These are deleted every time a user logs off and have no specific features. They function just as a tool to get access to the common services. Depending on the cloud provider, you can choose either persistent or non-persistent virtual desktops. We from BIENE IT can advise you on the selection of the most appropriate service provider in the context of our Full Managed IT Services.

The best-known providers of DaaS include Microsoft Azure, Citrix Managed Desktops and VMware Horizon Cloud. BIENE IT is a Silver Microsoft Partner and Citrix Partner Service Provider / Citrix Silver Solution Adviser. Regardless of whether DaaS Citrix, DaaS VMware Horizon, DaaS Microsoft Azure or another DaaS solution, as part of our Full Managed IT Services we offer you Desktop-as-a-Service within our cloud computing services. We are available 24/7 to assist you and take care not only of implementing the right DaaS solution, but also of its continuous optimisation and maintenance. With this IT service, we offer you and your employees fully configured and individually adaptable virtual workstations. Thanks to DaaS technology, the stressless desktop is available for all common operating systems, regardless of whether you prefer Windows, macOS, iOS, Linux or an alternative. What’s more, the end device doesn’t matter: Desktop-as-a-Service can run on a smartphone, tablet, laptop or fixed desktop computer. With this IT service, you benefit from stressless working and enjoy many other advantages as well.

Benefits and Specifics of DaaS

Stressless Desktop has a number of advantages, especially for small and medium-sized companies which have no IT department of their own or limited IT resources. The DaaS provides a cost-effective solution with several individual services that can be customised according to demand.

Easy Management and Scaleability

With DaaS, it is much faster to set up or deactivate user devices than with a local IT infrastructure. The desktops are already configured and only need to be connected or disconnected with a new device. For companies that are faced with seasonal staff fluctuations, Desktop-as-a-Service offers an optimal solution for quickly and cost-effectively establishing and deactivating new workstations. The costs for this IT service usually depend on the number of virtual desktops per month: DaaS is mostly offered as a subscription service.
Management and maintenance are also very simple with DaaS. Whether operational patches, driver updates or other routine tasks, the related activities are performed by a third party and take place on the central server. This not only minimises the workload, but also the time resources.

In addition, your IT infrastructure is always up-to-date and has the latest versions of all applications and the operating system. DaaS is also faster and more effective in terms of back-ups: these take place automatically on the server so that, among other things, no restoring is necessary in the event of device loss. You can simply log in with the new device and get started immediately: Recovery is thus already integrated. The new virtual desktops are created and configured with just a few clicks. The 24/7 remote support additionally benefits with lower downtimes.

Flexibility and Security

This IT service is primarily characterised by access to the virtual working environment regardless of location and device. This can lead to increased productivity because you and your employees can work at any time and from any device. Moreover, with DaaS it is no problem if employees want to use their own devices for professional purposes. The cloud computing approach makes it irrelevant how powerful these devices are. Whether DaaS Citrix, DaaS Microsoft Azure or DaaS VMware, users also benefit from close partnerships between providers and software suppliers: the relevant apps are ready for use within a very short time.

Independent of the provider, all infomations are stored externally in the datacenter or in the cloud of the supplier. This minimises security risks. If devices are lost or broken, they can simply be disconnected. This also applies in the event of theft: by separating from the server, the data is hardly accessible to third parties, there is no information available on the device itself. Regular updates and patches also contribute to more security: installing them takes less time than with local desktops. The updates for all connected devices run simultaneously on the cloud server. DaaS also offers a convenient solution in terms of cyber attacks: the entire security technology is also centralised on the provider server.

Cost and Energy Optimisation

The DaaS devices need fewer computing resources than conventional ones. This makes them more cost-effective. When setting up DaaS, no upfront investments in computing, storage and network infrastructure are necessary. Another savings factor: the selected IT services are scaleable in any direction, even downwards. You can change the configurations for Desktop-as-a-Service at any time. Companies that pursue a bring-your-own-device strategy can also save on hardware costs. It is also cheaper in terms of licences: if your employees work from several devices, only one authorisation is sufficient, because it’s still a one-user virtual workstation. If increased computing power is required for certain tasks in the short-term, for example for video productions or big data analyses, it can be set up quickly with DaaS. Thus, you avoid the need to purchase a new workstation, which would not be profitable for time-limited tasks. After the project is finished, you can scale down the computing power to the original level. Maintenance costs are also lower. Your Desktop-as-a-Service provider takes care of back-ups, software updates, IT security and other technical concerns, as already outlined earlier.

DaaS is not only convincing in terms of stressless working, but also in terms of sustainability, mostly due to a reduction in energy consumption. Whether it’s Citrix DaaS, VMware Horizon DaaS or Microsoft Azure, the end devices require less power because computing-intensive processes are run on an external server.

What are the disadvantages of Desktop-as-a-Service? It is within the functionality of DaaS that the performance is dependent on the internet connection. To enjoy stressless desktop with DaaS, the connectivity must be smooth. If you have any questions about DaaS as well as other IT issues, please do not hesitate to contact us!

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